Defective product liability on marketplace platforms: A comparative study on Amazon and DigiKala

Nakhjvani, Ali; Yaghotii, Ebrahim

doi:10.48308/eclr.2023.230800.1013

Defective product liability on marketplace platforms: A comparative study on Amazon and DigiKala

Document Type : Original Article

Authors

Ali Nakhjvani ¹

ebrahim yaghotii ²

¹ PhD. Candidate, Faculty of Law, Islamic Azad University: Central Tehran Branch, Tehran, Iran (Corresponding Author

² Associate Professor, Faculty of Law, Islamic Azad University: Central Tehran Branch,

https://doi.org/10.48308/eclr.2023.230800.1013

Abstract

Today, a significant part of the transactions of buying and selling goods in e-commerce takes place on the platform of Marketplace platforms. However, the disagreement in determining the share of responsibility for the sale of defective goods between the platform, the customer and the third-party seller causes the rights of all three sides of the triangle to be violated in such transactions. This research intends to clarify the share of responsibility of each party involved in this type of transaction while resolving this dispute. This goal has been achieved through a comparative study between DigiKala as the largest marketplace platform in the Middle East and Amazon as the largest active company in this field in the world, along with consideration of the laws and the study of judicial practice in Iran and the United States of America. The findings of this research show that marketplace platforms should be held responsible for selling defective goods with third-party sellers under the conditions discussed. However, both in the legal system of Iran and in the legal system of the United States of America, the judicial procedure in this regard is different. Therefore, in the end, the author suggested that due to the complexities caused by technology, special rules should be created for marketplace platforms under the e-commerce law.

Keywords

Platform

Marketplace

Seller

American Law

Digikala

Amazon

Platform Governance

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